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Davao City and Iloilo City Centers of Excellence in IT-BPM Operations

The Department of Science and Technology – Information and Communications Technology Office (DOST-ICTO) have elevated Davao City and Iloilo City as Centers of Excellence in IT-BPM Operations. Both cities were already part of the Next Wave Cities (NWC). These are cities that are the top locations for domestic and international IT-BPM industry companies.

The Department of Science and Technology through its Information and Communication Technology Office has formulated Outcome 4.It aims to achieve global leadership in the ITBPM Industry by generating at least 1.3 million jobs in the ICT industry by 2016.

The Next Wave Cities initiative is part of the program called DigitalPH composed of three other flagship initiatives; seedPH, Stepping Up the Value Chain and Rural Impact Sourcing (RIS).

This program focuses on the creation and development of ICT hubs that shall serve as IT-BPO investment destinations outside Metro Manila, thereby creating economic opportunities in the countryside.

These cities are the hubs for the IT-BPM industry where talent, infrastructure, cost and business environment are factors in the locality’s ability for sustainable growth in the IT-BPM industry.   

Also, ten more cities were cited as NWCs by DOST-ICTO together with the Business Process Association of the Philippines. These are the following:

Baguio City
Cagayan De Oro City
Dagupan City
Dasmarinas City
Dumaguete City
Lipa City
Malolos City
Naga City
Sta. Rosa City, Laguna
Taytay, Rizal

After assessment by DOST-ICTO these cities is projected to have sustained growth in the medium term.

Davao and Iloilo joins Metro Manila, Metro Cebu, Metro Clark, and Bacolod City as premier IT-BPM hosts and high-density locations.

The following cities were also handed awards for having stood out in respective categories. Dasmarinas City was named as the city with Best in Talent Availability; Laoag City is Best in Infrastructure; Dumaguete City is Best in Business Environment; and Legazpi City is awarded with Most Active ICT Council and LGU.

Aside from elevating Davao City and Iloilo City as Centers of Excellence, New Emerging Cities were also recognized for being New Emerging Cities. These are cities that have a potential to be among the Next Wave Cities:

Balanga City
Batangas City
Iriga City
Laoag City
Legazpi City
Puerto Princesa City
Roxas City
Tarlac City
Tuguegarao City
Zamboanga City

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